Frequently Asked Questions

HOW DO I CARE FOR MY SWIMWEAR?

We recommend hand washing your swimwear with cold water and a gentle soap. Lay flat to dry to keep your suit looking as good as new. Do not wring or twist out to dry, and do not tumble dry. Also do not iron, bleach, or dryclean.

HOW DO I KNOW IF I’M ORDERING THE CORRECT SIZE?

Our helpful size chart makes it easy to find and choose the right size for any FinSwim product.

WHERE IS MY ORDER?

As soon as your order has shipped, we’ll send you an email. Most shippers update their tracking information throughout the day so check the status periodically for the most accurate up to date information.

WHAT IF SOMETHING IN MY ORDER IS DAMAGED OR INCORRECT?

This is extremely rare, but if this happens, please email us at help@finswimusa.com with your order number and images of the product and we’ll take care of you.

HOW WILL I KNOW WHEN NEW PRODUCTS ARE AVAILABLE?

Join our email list! We’ll keep you posted about new products, rare deals, and insider info. Sign up here.

WHAT’S SO SPECIAL ABOUT YOUR MATERIALS?

We use only the finest Italian fabrics, leathers and custom hardware in order to deliver carefully crafted, one-of-a-kind iconic designs. All of our swimwear is pool and beach-proof, contains 50+ UV protection and aloe vera microcapsules for skin hydration, and is able to withstand sand, sweat and chlorine. All of our fabrics are also 4-way stretch spandex and lycra blends that undergo antibacterial treatment preventing stains and odor so that your suits retain their shape and sexiness over time.

WHAT CAN I USE TO PAY?

We accept Visa, MasterCard, Amex and Discover credit cards as well as PayPal and Apple Pay.

WHAT IS THE RETURN POLICY?

If you are not satisfied with your item(s), you have 14 days upon receiving your order to exchange any item(s) in their original and unworn condition with all tags and hygiene stickers attached.

We do not accept returns or exchanges on items shipped outside the United States. 

Items marked as final sale cannot be returned or exchanged. View our official return policy here

PRESS INQUIRIES?

Please email press@finswimla.com